Roll-out of Multi-Factor Authentication underway 

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Over the next few months, the University will roll-out Multi-Factor Authentication (MFA), making it easier for staff and students to add more security to their Microsoft 365 accounts. This is part of wider improvements the University is making to improve staff and students’ online safety.

MFA helps prevent unauthorised access to your information by adding a simple extra verification step to your usual sign-in process. When added to your Microsoft 365 services, you’ll be asked to approve your sign-in to your University of Edinburgh account using a second option, such as an authenticator app code, phone call, or SMS.

The roll-out follows a successful pilot run between 2020 and 2022 and a test-and-learn phased deployment to Information Services Group (ISG) and Registry Services during the first half of 2023. MFA is also strongly recommended by the National Cyber Security Centre (NCSC), so follows a well-established and proven path, using industry-standard technology.

Ahead of your deployment date, you will receive emails from the MFA Project Team and your area to guide you through the process. In case of queries, the project has set up webpages that include FAQs. Please refer to these in the first instance. If you can’t find the answer you are looking for, please contact the dedicated MFA support team, available 24/7.

Find out more about Multi-Factor Authentication. (EASE log in required)