Student Support project update  

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The University is changing the way we support our students. A substantial investment is being made in student support services within our Colleges, Deaneries and Schools with two new professional service roles being created to support our students.

Student Advisers will be the first point of contact for an allocated group of students, some with specific support needs, to assist them with their studies and general wellbeing. Student Advisers will work within an ecosystem of Student Support Services across the organisation, including Teaching Organisation staff, Cohort Leads and Programme Directors within Colleges, Deaneries and Schools, to ensure students are fully supported, and to create a sense of belonging and community.

Wellbeing Advisers will be available to any student, at undergraduate or postgraduate level, who may be experiencing pastoral challenges which are impacting on their health, wellbeing, studies and personal lives. They will work closely with Student Advisors, Deans of Students and Senior Tutors within Colleges, Deaneries and Schools, and key wellbeing services and leaders across the institution.

“My thanks to the project team, the project board and colleagues across the University who have supported the development of the new roles. An important milestone has been reached with recruitment, voluntary moves or transition now underway for both the student adviser and wellbeing adviser roles to ensure our phase one adopters are ready to implement the new model by September 2022. Our people are key to the success of this model through shaping a formal staff network of peer supporters, helping and supporting one another and sharing good practice,” said Lisa Dawson, Deputy Secretary, Students (interim).


To find out more about the new roles, visit the Student Support SharePoint.

Image: Stuart Edwards